yelp http://kalw.org en Checking out of Hotel 22 http://kalw.org/post/checking-out-hotel-22 <p></p><p></p><p></p><p><span style="color: rgb(34, 34, 34); font-family: arial; font-size: small; line-height: normal;">While I was reporting <a href="http://kalw.org/post/finding-home-hotel-22">“Finding a home on Hotel 22”</a> about the way some homeless use Line 22 in Santa Clara County as a shelter, I looked up the bus line on Yelp. I found a bunch of reviews, mostly from regular riders of the bus.&nbsp;</span></p> Thu, 10 Apr 2014 00:57:33 +0000 Isabel Angell 42166 at http://kalw.org Checking out of Hotel 22 Star Search: Can You Trust Online Reviews? http://kalw.org/post/star-search-can-you-trust-online-reviews <p>Caveat empty?</p><p>Maybe that hotel has bedbugs. Maybe the competitor's brother-in-law wrote the review. And just maybe that root canal in Freemont <em>was</em> almost pleasurable?</p><p>Think you can spot a fake review on Yelp, TripAdvisor, Amazon, or even RateMyProfessors?</p><p>We discuss online reviews and their impact on consumers, small businesses -- and the (de)centralizing of information.&nbsp; Also, who's gaming the system, and how have consumer-generated reviews changed the game?</p><p> Thu, 15 Nov 2012 05:27:59 +0000 City Visions 19413 at http://kalw.org Star Search: Can You Trust Online Reviews?