Private shuttles have been using Muni stops in San Francisco for a while. But they’ve mostly been smaller buses, for hospitals and universities. In the past few years though, bigger charter buses for tech companies like Google and Genentech have also started to use Muni stops.
In total, the private shuttles regularly use more than 200 Muni stops around the city. San Francisco Municipal Transportation Agency (SFMTA) spokesperson Kristen Holland says the tech buses’ rising popularity has started to cause Muni delays.